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These are the most common questions I get asked. If you cannot find the answer to your question here, go ahead and send me an email Lyra@Lyra.Art
or via my Contact page.
All original artwork, including commissioned pieces will include a signed certificate of authenticity. Only limited edition prints will come with a hand-signed signature and certificate of authenticity. This is done to maintain the integrity of works that may increase In value over time.
Yes, I only accept a limited number of commission orders each month to ensure I have time for my own creative process, allowing new work to develop naturally.
For enquiries, send an email to Lyra@Lyra.Art
Commission slots fill up quickly, but I announce openings on my social media sites. Follow me on Instagram, Facebook and TikTok @Lyra.Art to stay updated.
My pricing varies depending on the size and complexity of the piece. Please contact me directly to discuss pricing options.
The timeframe for completing a piece of artwork can vary depending on the size and complexity. Typically, it takes me around 2-6 weeks to complete a piece, but this can vary based on the project.
Lyra’s studio team is small and dedicated to shipping your orders as quickly as possible. However, please be aware that occasional delays in dispatching orders may occur if the artwork is going viral on social media. We apologize in advance for any inconvenience and greatly appreciate your patience.
International Shipping:
Products/Merch ( 1-2 wks)
Original Artwork including completed commission orders (2-4wks)
Watercolour artwork (1-3wks)
Prints (1-3wks)
Domestic Shipping within United Kingdom:
Products/Merch (3-5 business days)
Original Artwork Including completion orders (3-7 business days)
Watercolour Artwork (3-5 business days)
Prints (3-5 business days)
If you need to change your address, please notify us within 24 hours of purchase to ensure we can redirect the shipment. We cannot change the address once the order has been dispatched from our studio. Contact us through the contact page as soon as possible.
Lyra.Art is not responsible for undelivered packages due to incorrect shipping addresses provided by the customer. Please ensure you provide complete and accurate mailing addresses at checkout. If a refund is requested in such cases, a 20% restocking fee will be applied, and the cost of shipping will be deducted.
*******Duties & Taxes:
The studio is based in England, United Kingdom, and is not responsible for import fees on any purchased products. This includes custom commissions, originals, and fine art merchandise.
Some countries charge import duties and taxes, please enquire with your local shipping authority to find out. Any applicable taxes and duties are not included in the checkout total and are determined by the customs agency in the destination country. Some countries impose import taxes, while others do not. The customs agency will notify the recipient by mail, phone, or email to pay these charges for the shipment to proceed.
It is the customer’s responsibility to pay any duties, value-added tax, or similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided the product is in its original condition, we will refund the purchase cost, minus the shipping costs and a 20% restocking fee.
Due to the nature of our shipping process, we are unable to make an exchange of artwork after checkout, so please be sure to choose your perfect art piece with great care.
A change of shipping address cannot be guaranteed after 24 hours the purchase has been made.
I am a true believer in giving back to your community and making the world a better place, one painting at a time. I would love to collaborate with your charity/charity event. Please reach out via the contact page or email us at Lyra@Lyra.Art
In your proposal, please include the organisation‘s mission, details of the event, any website/social media links, delivery, and the showcase date. We will contact you promptly to arrange a video chat or in-person meeting to discuss the details. Please note that a shipping fee will be applied if the artwork cannot be collected or delivered in person.
Please visit our contact page or email Lyra@Lyra.Art with your proposal.
Include deadlines, if the company you represent would like to purchase full or partial rights to the work upon completion and what you envision in terms of brand collaboration with Lyra.Art